Cookie Policy
Cookie Policy
This Cookie Policy explains how Divine Audio (“we”, “us”, “our”) uses cookies and similar technologies on https://divineaudio.co.uk. It should be read with our Privacy Policy.
UK rules generally require you to be told about cookies and to give consent for cookies that aren’t strictly necessary for the service you request (for example, analytics cookies).
1) What cookies are
Cookies are small text files placed on your device when you visit a website. They help the website work, remember preferences, and understand how it’s used.
We also use similar technologies (like tags/pixels or local storage). For simplicity we refer to all of these as “cookies” in this policy.
2) How we use cookies on Divine Audio
Because you use WooCommerce and Google Analytics 4 (GA4), cookies on this site typically fall into two main categories:
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Strictly necessary (WooCommerce / site security) – needed for basket/checkout and site functionality.
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Analytics (GA4) – helps us understand site traffic and improve the website. These require consent.
We currently do not use marketing/advertising cookies (eg remarketing pixels). If we add them in future, we’ll request the appropriate consent first.
3) Your choices (cookie banner + settings)
When you first visit our website, you’ll see a cookie banner allowing you to:
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Accept analytics cookies
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Reject analytics cookies
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Change your preferences later
You can change your choices any time via Cookie Settings link/button
(Strictly necessary cookies can’t be switched off via the banner because the site won’t function properly without them.)
4) Cookies we use (common WooCommerce + GA4 cookies)
A) Strictly necessary (WooCommerce)
WooCommerce uses cookies to keep track of basket contents and your session:
| Cookie | Provider | Purpose | Typical duration |
|---|---|---|---|
woocommerce_cart_hash |
WooCommerce | Helps determine when cart contents change | Session |
woocommerce_items_in_cart |
WooCommerce | Helps determine when cart contents change | Session |
wp_woocommerce_session_ |
WooCommerce | Stores a unique session code so WooCommerce can find your cart data | ~2 days |
woocommerce_recently_viewed (optional) |
WooCommerce | Powers “recently viewed products” features | Session |
Exact cookies can vary slightly depending on your theme/plugins and which WooCommerce features are enabled, but the above are the core WooCommerce cookies.
B) Analytics (GA4) — only if you consent
GA4 sets cookies to distinguish users and maintain session state:
| Cookie | Provider | Purpose | Default expiration |
|---|---|---|---|
_ga |
Google Analytics | Distinguishes users | 2 years |
_ga_<container-id> |
Google Analytics | Persists session state | 2 years |
5) Third-party access
If you accept analytics cookies, Google (as our analytics provider) may process cookie data to provide analytics reporting. GA4 cookie details are documented by Google.
We don’t sell personal data. We use analytics in aggregated form to understand site usage.
6) Managing cookies in your browser
You can also control cookies through your browser settings (block/delete cookies). Note: blocking strictly necessary cookies may stop parts of the site (like checkout) working properly.
7) Updates to this Cookie Policy
We may update this policy from time to time (for example, if we change our website platform, plugins, or analytics configuration). The “Last updated” date at the top shows the latest revision.
8) Contact
If you have questions about cookies or privacy:
Email: info@divineaudio.co.uk
You can also find general guidance about cookies from the UK Information Commissioner’s Office (ICO).